Shift/CX 2020
Referenten
25. & 26. März 2020 | Frankfurt

Marcel Böhl, ERGO Direkt
Marcel Böhl, Abteilungsleiter CRM Strategie und Servicemanagement, ERGO Direkt
Peter Eisele, congstar
Peter Eisele, Senior Manager Service Design, congstar
Walter Freese, Interrogare
Walter Freese, Director Business Development, Interrogare
Claus Hammer, Mercedes-Benz AG – Business Unit Vans
Claus Hammer, Manager – One Digital Experience, Mercedes-Benz AG – Business Unit Vans
Matthias Hetsch, Gebr. Heinemann
Matthias Hetsch, Head of Customer Research / CRM, Gebr. Heinemann
Amelie Höllersberger, LV 1871
Amelie Höllersberger, Customer Experience Manager, LV 1871
Nicole Holzenkamp, Kolle Rebbe
Nicole Holzenkamp, Director Brand Experience, Kolle Rebbe
Ksenia Khalina, Heineken
Ksenia Khalina, Head of Global Heineken Trade & Shopper Marketing, Heineken
Ralf Korb, BARC
Ralf Korb, Senior Analyst CRM, BARC
Viktoria Kremer, Allianz
Viktoria Kremer, Digital Factory, Factory Steering, Allianz
Sascha Kuss, Weight Watchers
Sascha Kuss, Director Customer Operations & Customer Experience, Weight Watchers
Marén Kutsch, Congstar
Marén Kutsch, Senior Manager Service Design & Prozesse, Congstar
Patrick Marby, Heidelberger Druckmaschinen
Patrick Marby, Customer Experience Manager, Heidelberger Druckmaschinen
Tobias Mecke, Auerswald
Tobias Mecke, Head of Digital Marketing & eCommerce, Auerswald
Björn Negelmann, Kongress Media
Björn Negelmann, Head of Conferences, Kongress Media
Ulrike Peter, Schlösserland Sachsen
Ulrike Peter, Leitung Marketing+PR, Schlösserland Sachsen
Udo Pielke, Dänisches Bettenlager
Udo Pielke, Spezialist E-Mail & Retentionmarketing, Dänisches Bettenlager
Elena Schmidt, SICK AG
Elena Schmidt, Head of Web Excellence, SICK AG
Peter Scholzuk, Witt-Gruppe
Peter Scholzuk, Abteilungsleiter E-Mail Marketing, Witt-Gruppe
Stefankai Spörlein, Bayer Vital
Stefankai Spörlein, Head of Digital Marketing CoE, Bayer Vital
Marion Wilken, REXEL
Marion Wilken, Digital Marketing Manager, REXEL
Phil Winters, CIAgenda
Phil Winters, Customer Perspective Champion, Data Whisperer, CIAgenda
Dr. Michael Wu, PROS
Dr. Michael Wu, Chief AI Scientist, PROS