---
title: "Trust Is Imperative For CX In The Era Of \"Beg Data\" "
description: ""
canonical_url: "https://www.shiftcx.de/mediathek/asset/trust-is-imperative-for-cx-in-the-era-of-beg-data.html"
published: "2022-11-24"
updated: "2024-04-04"
language: "de"
content_type: "VideoObject"
publisher: ""
---

# Trust Is Imperative For CX In The Era Of "Beg Data" 

**Aufgezeichnet am:** 14.03.2023
**Dauer:** 30 Min.

## Sprecher
- [Tim Walters](/experten/tim-walters.html) — Principal Strategist & Privacy Lead, The Content Advisory

## Zitat
> Everyone talks about the need to address what Edelman calls "the crisis of trust." But I will show that once we grasp what trust is, we have to admit that it is impossible to (re)build trust with consumers and constituents.