--- title: "" description: "" canonical_url: "https://www.shiftcx.de/mediathek/mam-pim-wcm-crm-erfolgsfaktoren-fuer-die-integrierte-kundenkommunikation.html" published: "2016-01-07" updated: "2021-06-04" language: "de" content_type: "DigitalDocument" publisher: "" --- #