Shift/CX
Die Customer Experience (R)Evolution im digitalen Zeitalter

08. & 09. Mai 2018
Westhafen Pier 1, Frankfurt

Shift/CX <br />Die Customer Experience (R)Evolution im digitalen Zeitalter<br /><br/><small>08. & 09. Mai 2018 <br />Westhafen Pier 1, Frankfurt</small>

Ksenia Khalina

Former Head of Global Heineken Trade & Shopper Marketing Heineken

Currently Ksenia Khalina is an independent business consultant and engaging sought-after keynote speaker (in English and Russian) in international Marketing, Digital, Customer Experience and Leadership Conferences. An exciting 25-year career in executive roles in Consumer Marketing, Shopper-, Trade Marketing and Sales in leading international CPG companies such as HEINEKEN, CHUPA-CHUPS, COLGATE-PALMOLIVE, RECKITT BENCKISER and her passion for Customer Happiness, Brand Architecture, New Retail, E-commerce, and Leadership development, - earned Ksenia a strong credibility and recognition on the global level as an expert in data-driven consumer and shopper marketing, omnichannel customer experience, change management, and overall business leadership and transformation.
Sessions