SHIFT/CX Chatbot Konferenz
Chatbots & die Customer Service Automation

SHIFT/CX Chatbot Konferenz<br>Chatbots & die Customer Service Automation<br><small>24.06.2020</small>

Sanne-Maria Bjerno

Digital Copy Writer, Conversational Designer Chatbot Consultant

Sanne-Maria Bjerno is one of Denmark’s leading conversational designers. She has worked with large companies, such as Carlsberg, as well as start-ups and smaller companies, helping them solve communicational challenges, reach new audiences, and create great customer experiences through chatbots.
  • Fachbeitrag: How to design a chatbot dialog that is a communication experience! (24.06. 09:30)