Shift/CX 2020
Referenten
25. März 2020 | Online Live Event

Shift/CX 2020<br>Referenten<br><small>25. März 2020 | Online Live Event</small>
Christian Blomberg, Solvemate
Christian Blomberg, Chief Customer Officer, Solvemate
Georg Blum, 1A Relations
Georg Blum, Inhaber, 1A Relations
Marcel Böhl, ERGO Direkt
Marcel Böhl, Abteilungsleiter CRM Strategie und Servicemanagement, ERGO Direkt
Mark Brauch, PAYBACK
Mark Brauch, Director Directmarketing + Reach, PAYBACK
Lars Brodersen, CRM Verlag
Lars Brodersen, Inhaber, CRM Verlag
Thomas Brückle, Geberit
Thomas Brückle, Bereichsleiter Marketing, Geberit
Mirijam  Dieser, HDI Versicherung
Mirijam Dieser, Projektleiterin Chatbot | Content Marketing | SEO | Listening | Monitoring | HDI Content Campus, HDI Versicherung
Peter Eisele, congstar
Peter Eisele, Senior Manager Service Design, congstar
Walter Freese, Interrogare
Walter Freese, Director Business Development, Interrogare
Benjamin Gebauer, infinIT.cx GmbH
Benjamin Gebauer, Head of Digital Business, infinIT.cx GmbH
Prof. Dr. Peter Gentsch, Hochschule Aalen – Technik & Wirtschaft
Prof. Dr. Peter Gentsch, Professor für Direct Customer Relationship Management, Hochschule Aalen – Technik & Wirtschaft
Felix Güntzer, e-bot7
Felix Güntzer, Strategic Growth Executive, e-bot7
Claus Hammer, Mercedes-Benz AG – Business Unit Vans
Claus Hammer, Manager – One Digital Experience, Mercedes-Benz AG – Business Unit Vans
Harald Henn, Marketing Resultant
Harald Henn, Geschäftsführer, Marketing Resultant
Amelie Höllersberger, LV 1871
Amelie Höllersberger, Customer Experience Manager, LV 1871
Nicole Holzenkamp, Kolle Rebbe
Nicole Holzenkamp, Director Brand Experience, Kolle Rebbe
Ksenia Khalina, Heineken
Ksenia Khalina, Former Head of Global Heineken Trade & Shopper Marketing, Heineken
Oliver Kleimann, 1&1 IONOS & Fasthosts
Oliver Kleimann, Head of Customer Experience Management & Operations UK, 1&1 IONOS & Fasthosts
Stefan Kolle, Futurelab – Friends of infinit.cx
Stefan Kolle, CEO, Futurelab – Friends of infinit.cx
Rainer Kolm, i-CEM Institut für Customer Experience Management
Rainer Kolm, Inhaber, i-CEM Institut für Customer Experience Management
Ralf Korb, BARC
Ralf Korb, Senior Analyst CRM, BARC
Evelin Kremer, MaritzCX
Evelin Kremer, Solution Consultant, MaritzCX
Viktoria Kremer, Allianz Deutschland
Viktoria Kremer, Digital Factory, Factory Steering, Allianz Deutschland
Matthias Kuhn, Ultimate.ai - Customer Service Automation
Matthias Kuhn, Account Executive, Ultimate.ai - Customer Service Automation
Marén Kutsch, congstar
Marén Kutsch, Senior Manager Service Design & Prozesse, congstar
Kirsti Laasio, HappyOrNot
Kirsti Laasio, Customer Experience Officer (CXO), HappyOrNot
Nathanael Laier, BOTfriends
Nathanael Laier, Business Development Manager, BOTfriends
Cyrill Luchsinger, Swiss Post
Cyrill Luchsinger, Senior Manager Customer Experience, Swiss Post
Patrick Marby, Heidelberger Druckmaschinen
Patrick Marby, Customer Experience Manager, Heidelberger Druckmaschinen
Tobias Mecke, Auerswald
Tobias Mecke, Consultant für Digital Marketing, CRM & Sales Performance , Auerswald
Maria Meermeier, USEEDS°
Maria Meermeier, Team Lead Customer Experience, USEEDS°
Björn Negelmann, Kongress Media
Björn Negelmann, Head of Conferences, Kongress Media
Ulrike Peter, Schlösserland Sachsen
Ulrike Peter, Leitung Marketing+PR, Schlösserland Sachsen
Erik Pfannmöller, Solvemate
Erik Pfannmöller, CEO&Founder, Solvemate
Udo Pielke, Dänisches Bettenlager
Udo Pielke, Senior Spezialist E-Mail-Marketing, Dänisches Bettenlager
Jule Rech, Allianz Deutschland
Jule Rech, Digital Factory, Factory Steering, Allianz Deutschland
Carlos Rebollo Santano, Fintiba
Carlos Rebollo Santano, Senior Customer Care Specialist, Fintiba
Elena Schmidt, SICK AG
Elena Schmidt, Head of Web Excellence, SICK AG
Frederik Schröder, knowhere
Frederik Schröder, Geschäftsführer, knowhere
Norbert Schuster, strike2
Norbert Schuster, Geschäftsführer, strike2
Fred Schuster, Deutsche Bank
Fred Schuster, Director | Head of Digital Branch & Workplace, Deutsche Bank
Oliver Skeide, MaritzCX
Oliver Skeide, Director CX Consulting, MaritzCX
Michelle Skodowski, BOTfriends
Michelle Skodowski, COO & Co-Founder, BOTfriends
Ivonne Sokoll, shipcloud
Ivonne Sokoll, CMO, shipcloud
Björn O. Sorge, ProSiebenSat.1 Digital
Björn O. Sorge, Vice President Experience Design, ProSiebenSat.1 Digital
Stefankai Spoerlein, Bayer Vital
Stefankai Spoerlein, Head of Digital Marketing CoE, Bayer Vital
Matthias Werner, Deutsche Bank
Matthias Werner, Digital Branch & Workplace | Senior Project Manager & Product Owner, Deutsche Bank
Marion Wilken, REXEL
Marion Wilken, Digital Marketing Manager, REXEL
Phil Winters, CIAgenda
Phil Winters, Customer Perspective Champion, Data Whisperer, CIAgenda