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Referenten

Mitwirkende der Shift/CX 2023

Nachfolgend finden Sie die sich ständig ergänzende Liste der mitwirkenden Referentinnen & Referenten sowie Diskutanten und Moderatoren der Shift/CX 2023.

Madeleine Bacz
Senior Customer Experience Manager, IONOS

Steffen Biecker
Senior Business Consultant, infinit.cx

Annika Björck
Coach, Beraterin & Dozentin für Customer Experience Management, CX-Heroes

Georg Blum
Inhaber, 1A Relations

Marcel Breuer
Expert Campaign and Lead Management, ROLAND Rechtsschutz

Nate Brown
Co-Founder of CX Accelerator & Senior Director of CX, Arise

Jakov Cavar
Head of Customer Experience, Forsta – A Technology Company

James Dodkins
Customer Experience Rockstar & CX Evangelist, PEGA

Marion Fischer
Leiterin Marketing | Director Marketing, WAREMA Renkhoff

Stefanie Flieger
CX Manager, TeamBank

Laura Fritz
Senior Customer Research Manager, IONOS

Benjamin Gebauer
Head of Portfolio Development, infinit.cx

Prof. Dr. Peter Gentsch
Speaker, Unternehmer und Wissenschaftler , petergentsch.com

Harald Henn
Geschäftsführer, Marketing Resultant

Susann Herbrich
Director Growth Consulting, Cremanski & Company

Felicity Holdgate
Customer Experience Solution Strategist, Qualtrics

Stefan Kolle
CEO, Futurelab – Member of infinit.cx group

Matthias Kraus
Service Line Leader Customer Experience, Ipsos

Janine Kreienbrink
Inhaberin & Mitgründerin von CXdoing, Mustermann & Friends

Christine Krimmel
Geschäftsführerin, CX Agentur KG

Sarah Kuenzler
Account Executive, Genesys DX

Christian Leibold
Digital & New Business , infinit.cx

Cyrill Luchsinger
Senior Manager Customer Experience, Swiss Post

Andreas Mahl
Director Of Field Marketing, Quantum Metric

Corina Campos Pascoal
Senior Account Executive DACH, Nuance

Dr. Peter Pirner
CX Advisor, Speaker, Author, Podcast Host (CX-Talks) and Lecturer , www.cx-talks.com

Maxie Schmidt
Vice President, Principal Analyst, Forrester

Ulf Schubert
Director UX & Touchpoint Design, DATEV

Oliver Skeide
Director Consulting, InMoment

Adrian Swinscoe
Speaker, Advisor, Consultant and Workshop Leader

David Weiss
Customer Experience Solution Strategist, Qualtrics

Chrissy Welsh
Director in Customer Strategy & Applied Design, Deloitte Digital