Expertinnen & Experten
Helen Bywater-Smith
Global Head of CX Advisory, Ipsos
Jakov Cavar
Head of Customer Experience, Forsta – A Technology Company
Frances Chapireau
Founder, BuildCX
Alexander Clarus
Head of Partner Management, Enterprise Bot
Kerstin Clessienne
Marketing Business Graph and Business AI Specialist, SMITH & Partners
Thomas Cohrs
Geschäftsführer, Servistio
Simon Conway
Product Management | Customer Journey Management | AI, Simon Conway Consulting
Britta Dahl
Customer Service Experience Officer, TARGOBANK
Andreas Dallügge
Customer Experience Manager, Sparkasse Hannover
André Denneburg
Managing Partner & Co-Owner, MSR Consulting
Ulrike Dolle
Geschäftsführerin & Service Excellence Expertin, ADM Institut
Ben Ellermann
Managing Partner , MUUUH! Group
Rémon Elsten
Managing Partner, Forward
Norbert Engelhardt
Head of Data & Systems, Paul Hartmann Deutschland
Heinrich Erkens
Gründer & Geschäftsführer, CXecutives
Daniel Erlwein
Director CX Management, Vision11
Daniel Fitzpatrick
Manager, Frank Reply
Markus Frengel
Geschäftsführer, LoyaltyEffect
Chris Frey
Partner & CX Experte, Seymore Sharp
Maik Gastel-Nettey
Leiter Kundenservice, Dirk Rossmann
Benjamin Gebauer
Director AI & Data Practice, infinit.cx
Prof. Dr. Peter Gentsch
Speaker, Unternehmer und Wissenschaftler , petergentsch.com
Ragna Ghoreishi
Account Executive Agentforce Service, Salesforce
Peter Glonek
Director Customer Operations, Aufinity Group