Expertinnen & Experten
Tina Niemeyer
Expertin für Kundenzentrierung und Projektmanagement
Wolf Nöding
AI Berater & Coach für Human-Centered Innovation
James O'Connor
CX Expert, Strategic Advisor & Managing Partner, AmplifyXM
Prof. Dr. Susanne O'Gorman
Professor of Marketing, IU International University of Applied Sciences
Dr. Maximilian Panzner
CTO & Co-Founder, Mercury.ai
Dr. Michael Patrushev
Co-Founder, CTO & Investor, AICONIQ Group
Katharina Paul
Master Conversational AI, MUUUH! Next
Sergey Petkov
Director Business Intelligence, moveXM
Ben Phillips
Head of Customer Experience Performance Centre (CXPC), Fujitsu
Dr. Peter Pirner
CX Advisor, Speaker, Author, Podcast Host (CX-Talks) and Lecturer, www.cx-talks.com
Johannes Poscharnig
Lead Customer Experience and Care Germany and Austria, Pluxee Austria
Nino Praisler
Account Executive, Dixa
Felix Prömel
Managing Transformer, Service Transformation
Joana de Quintanilha
Vice President, Principal Analyst, Forrester
Roman Rackwitz
Behavioral Systems Architect, Engaginglab GmbH
Nico Rehmann
Partner, CEO, asioso GmbH
Daniel Renggli
Management Consultant für Marketing & Digitalisierung
James Riley
Account Director – XM/VoC EMEA, Verint Systems
Justin Robbins
Customer Experience Educator, Community Builder, Advisor
Julia Römischer
Senior Spezialisitin Markt- & Kundenforschung, DEVK
Markus Saalwächter
Business Unit Manager für Digital Experience, Comwrap Reply
Sascha Salzner
Customer Touchpoint Expert, ERBACHER the food family
Till Saßmannshausen
AI Manager | AI Product Owner | AI Accelerator, FERCHAU
Anne Schilling
Team Lead Bots & Conversational AI, CreaLog Software-Entwicklung und Beratung